Any collections dispute that would otherwise find it's way to court is appropriate for mediation. At the heart of many collections issues is an underlying dispute. Expectations may not have been met, and contracts are difficult to write in such a way that all details are covered.
In the time it takes to fully discuss the facts of the dispute with an attorney, you can resolve the matter in mediation. Mediation is successful 95% of the time when the parties agree to participate.
Mediation of collections disputes rarely exceeds one day - with many settled in a half-day. And since the parties split the cost of mediation, the cost savings are significant.